Privacy policy
Privacy Policy – ToyNexis.pk
Effective Date: 2025-08-01
At ToyNexis.pk, your privacy is our priority. We are committed to protecting your personal information and ensuring your online shopping experience is safe, secure, and enjoyable. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website toynexis.pk
1. Information We Collect
When you use our website, we may collect the following types of information:
1. Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
2. Order Information: Details about your purchases, preferences, and order history.
3. Technical Information: IP address, browser type, device type, operating system, and pages visited on our website.
4.Marketing Preferences: Your choices for receiving promotions and updates from us.
2. How We Use Your Information
1. We use your information to:
2. Process and fulfill your orders.
3. Communicate with you regarding your order status, deliveries, or customer service inquiries.
4. Improve our products, services, and website experience.
5. Send promotional emails, offers, or newsletters (only if you have opted in).
6. Prevent fraudulent transactions and ensure website security.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with:
1. Service Providers: Delivery companies, payment gateways, and IT support teams who help operate our business.
2. Legal Requirements: Authorities or legal bodies if required by law or to protect our legal rights.
3. Shopify: As our e-commerce platform provider, Shopify processes your order and payment details securely. You can read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy.
4. Data Security
We take reasonable precautions to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Payment details are encrypted using SSL (Secure Socket Layer) technology and processed through secure payment gateways.
5. Cookies & Tracking
We use cookies to enhance your browsing experience, remember your preferences, and track website performance. You can manage or disable cookies in your browser settings, but some site features may not function properly without them.
6. Your Rights
You have the right to:
1. Access the personal data we hold about you.
2. Request corrections to inaccurate or incomplete information.
3. Request deletion of your personal information (subject to legal obligations).
4. Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
ToyNexis.pk
📍 Building 168, 3rd Floor, block C Commercial DHA Phase 8, Lahore
📧 info@toynexis.pk
📞 +92 326 2299995